You may return most new items within 30 days of delivery (90 days during the Christmas Holiday) for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3-5 business days), the time it takes us to process your return once we receive it (24 hours), and the time it takes your bank to process our refund request (24-48 hours). If you need to return an item, please send to 19 North Green Street, Brownsburg, IN 46112. Also, please include your name and order number with the return. Please notify us if you'd like to exchange for a different size.